GitKraken Boards & Timelines

January 3rd, 2022

Innovative companies consistently try new things. In the best of times, everything works wonderfully. Most times, however, the idea doesn’t quite find its fit nor reach escape velocity. In those times, a good company needs to be honest with itself (and employees, customers, & partners) when a product is no longer part of its strategic future.

And with this in mind, we announce our plans to sunset GitKraken Boards and GitKraken Timelines at the end of 2022.

Why? Put simply, we’re focusing all development resources on our other rocketship products and ensuring all of our products enhance the Git experience.  

As a fast-growing company, we want to focus our teams on the products and features that add the most value for the most users. Based on customer feedback and usage data, the Boards and Timelines products are no longer on that critical path for our future as a leading Git tools company.

To help with the transition period, users can continue to access their boards and timelines until January 1st, 2023 (including creating new boards, new timelines, and adding new team members to their existing accounts). After this date, GitKraken Boards and Timelines will no longer be accessible.

As an additional precaution, we will keep a copy of the data in any remaining boards and timelines for 90 additional days in early 2023. However, all GitKraken Boards and Timelines data will be deleted by April 1st, 2023. To aid with transitions to other issue tracking systems, users can simply export GitKraken Boards data to a .CSV file. 

Lastly to all of our GitKraken Timelines and Board users, thank you for all your support and feedback over the past three years. This decision allows us to focus on our three product pillars: GitKraken Client, Git Integration for Jira, and GitLens – all of which have electrifying, ambitious plans in the works for 2022 and beyond.

FAQ

What is going to happen to my Boards and Timelines today?

Nothing. There will be no change to your Boards or Timelines until next year on January 1st, 2023. 

You may continue to access your GitKraken Boards from https://app.gitkraken.com/glo and your timelines from https://timelines.gitkraken.com

How long do I have access to my data?

Users may continue to access their Boards and Timelines until January 1st, 2023. Additionally, we will keep a copy of boards and timelines data until April 1st, 2023. 


I have an upcoming 2022 GitKraken Suite, GitKraken Boards, or GitKraken Timelines renewal. What if I want to renew?

While Boards and Timelines will no longer be available on January 1st, 2023, we do offer other paid plans. Please email our Customer Success team at sales@gitkraken.com to help explore renewal options.


I am a student or teacher. Can I keep access to my data?

Students and teachers may continue to access their boards and timelines until January 1st, 2023. After this date, boards and timelines will no longer be offered through the GitHub Student Pack nor the GitHub Teacher Toolbox.

How do I export my GitKraken Boards data?

Users may export their GitKraken Boards data to a .CSV file. Instructions here. Please note, only 1 Board may be exported at a time.

Alternatively, you may use our GitKraken Boards API to programmatically export data.

What do you recommend as an alternative to Boards?

If you are using Boards for development work and need to maintain connectivity of your repositories with your issues, we suggest using Git Integration for Jira. For personal task management, Trello is a great alternative. 

How do I get a copy of my data?

After January 1st, 2023, you may email support@gitkraken.com to request a copy of your data. If you are ready to export your data today, please follow these export instructions.

Alternatively, you may use our GitKraken Boards API to programmatically export data.

How do I export my Timelines data?

We’re preparing export functionality for Timelines and aim to make it available in Spring 2022. 

Can you remind me about this later?

Yes! All throughout 2022, we will continue to remind users about this deadline via email and in-app notifications.