GitKraken California Consumer Privacy Act Notice and Notice at Collection

Effective: July 3, 2025
(Last Updated: July 3, 2025)

Legal Entity

This California Consumer Privacy Act Notice at Collection (“Notice”) is provided by Axosoft, LLC, DBA GitKraken (“we”, “us”, or “GitKraken”).

Applicability

This Notice explains how we collect, use, retain, and disclose personal information about California residents. The Notice also explains certain rights that California residents have under the California Consumer Privacy Act (the “CCPA”). The CCPA only applies to information about residents of California. To view our full privacy notice, visit https://www.gitkraken.com/privacy.

Introduction

Under the CCPA, “personal information”, is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Keeping personal information secure is one of our most important priorities. Consistent with our obligations under applicable laws and regulations, we maintain physical, technical, electronic, procedural and organizational safeguards and security measures that are designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, disclosure, or access, whether it is processed by us or by others on our behalf.

We will not sell the personal information we collect or share it with third parties for cross-context behavioral advertising.

Categories of Personal Information that We Collect and Use

We collect the following categories of personal information for the business purposes described below. For each category of personal information, we retain the information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or as otherwise permitted by applicable law. We collect your personal information to: (1) provide our services and offerings to you, (2) manage, improve and develop our business, (3) support everyday operations, and (4) meet risk, legal and compliance requirements.

1. Identifiers, such as real name, alias, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers.
2. “California Customer Records”, such as personal information, that includes a name, employment (only collected if you subscribe with employer email domain), credit card number, debit card number, or any other financial information (collected when making a purchase). Some personal information included in this category may overlap with other categories.
3. Commercial information, such as records of services purchased, obtained, or considered.
4. Internet or other similar network activity, such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
5. Professional or employment-related information, such as current employer or work email (only collected if you subscribe with employer email domain).
   
   

Sensitive personal information is a subtype of personal information consisting of specific information categories. We do not collect sensitive personal information.

Requests Under the CCPA

If you are a California resident, you have the right to request that we (each a “CCPA Request”):

1. Disclose to you the following information:

• The categories of personal information we collected about you and the categories of sources from which we collected the personal information;
• The business or commercial purpose for collecting or sharing personal information about you;
• The categories of third parties to whom we disclosed personal information about you, and the categories of personal information disclosed;
• The categories of personal information about you that we shared and the categories of third parties with whom we shared such personal information; and
• The specific pieces of personal information we collected about you.

2. Delete personal information we collected from you.
3. Correct inaccurate personal information that we maintain about you.
4. Opt you out of “sharing”, for purposes of cross-context behavioral advertising.

In addition, you have the right to be free from discrimination by a business for exercising your CCPA privacy rights, including the right as an employee, applicant, or independent contractor not to be retaliated against for exercising your CCPA privacy rights.

How to Make CCPA Requests

If you are a California resident, you can make a CCPA Request by:

• Contacting us at +1-866-687-0058; or
• Submitting your request by email to [email protected].

For all other individuals, we will ask you to provide the following information to identify yourself:

• Name, and contact information; and
• A copy of a government-issued photo ID. We accept your driver’s license, or state ID.

When you make a CCPA Request, we will verify your identity using reasonable methods appropriate to the nature of the request. This may include matching information you provide against our existing records. We will only request information necessary to verify your identity and will not use this information for any other purpose.

Responding to CCPA Requests

Privacy and data protection laws, other than the CCPA, may apply to the personal information that we handle. When these other laws apply, personal data may be exempt from, or outside the scope of, a CCPA Request. As a result, we may decline all or part of your CCPA Request to the extent that it relates to exempt personal information. This means that we may not provide, delete, correct, or opt-out some, or all, of this personal information when you make a CCPA Request.

In addition to the above examples, we may not include personal information when we respond to or process CCPA Requests when the CCPA recognizes another exception. For example, we will not provide the personal information about another individual when doing so would adversely affect the data privacy rights of that individual. As another example, we will not delete personal information when it is necessary to maintain that personal information to comply with a legal obligation.

We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the personal information subject to the request.

Deidentified Information

Where we maintain or use deidentified information, we will continue to maintain and use the deidentified information in a deidentified fashion and will not attempt to re-identify the information.

Changes to this Notice

We may change or update this Notice periodically. When we do, we will post the revised Notice on this webpage indicating when the Notice was “Last Updated.”

Contact Us

If you have any questions about this Notice or need to access it in an alternative format due to having a disability, please contact [email protected] or +1-866-687-0058.